Gem transforms your product catalog into conversational shopping guidance that simplifies choices and drives conversions. Without rebuilding your store.
Book a Demo


Shoppers now expect to interact with technology through conversation. Let them interact with your catalog like they would with a trusted expert. Asking, exploring, and deciding with confidence.
01 - Guided Discovery
Guide customers through large catalogs by understanding their needs, asking the right questions, and clarifying choices to recommend the most relevant products. It feels like shopping with a trusted expert and a helpful friend.
Personalized
Intelligent guidance
Problem solving
Intent recognition
Ai search
Faster decisions
02 - Product Enrichment
Deliver intuitive, easy-to-digest product information that simplifies decision-making and speaks directly to the shopper’s needs by enriching product data with manufacturer specs, expert insights, and user reviews.
At-a-Glance Comparisons
Concise Review Summaries
Key Features Highlights

03 - Tailored Final Picks
Gem dynamically determines the most relevant categories for user’s needs, whether that’s Best Overall vs Best Budget vs Best Alternative, or Best for Commuting vs Best for Studio vs Best Value. The framing adapts to what matters most shopper’s situation.

04 - Omnichannel Experience
Bridge the gap between digital and physical shopping. Whether browsing online, using a mobile device in-store, or interacting with a touchscreen terminal, shoppers receive instant, expert-level assistance at every step.
In-store kiosks
Mobile devices
Seamless online-to-offline experience
05 - Effortless Integration
Get started quickly with a simple no-code setup process that requires no engineering lift or deep integration and works with any tech and e-commerce stack.
Technology
Gem sits on top of existing retailer stack. It connects to the product catalog, enriches data, and powers guided conversations across channels.
Gem Layer
Retailer Website
Retailer Infrastructure
Product Enrichment Pipeline
Gem’s AI-driven enrichment transforms messy retailer feeds into structured, context-aware catalogs, ready for search, recommendations, and sales.
Standardizes data and categories
Cleans and completes product info
Extracts key specs automatically
Rewrites descriptions for clarity
Adds semantic tags for AI discovery
Request a Catalogue Audit
How Product Enrichment Works
Every step makes product catalog smarter, cleaner, and ready for AI-native retail.
Gem generates and verifies structured specs from EANs, cross-checking internal and partner data.
Creates specs and descriptions in the required format and language that match PDP schema.
Maps specs to retailers schema or applies defaults to maintian taxonomy consistency.
Identifies new variants (color, tech, SKU) and logs them automatically.
Updates and reviews spec templates under human supervision.
Continuously refines enrichment accuracy through updates.
Help customers find the perfect product faster with tailored and personalized recommendations.
Simplifies choices with guided assistance that speed up decisions and remove uncertainty.
Reduce returns by helping customers make informed and confident decisions about products.
Deliver a unified shopping experience across eCommerce, mobile, and in-store touchpoints.
Engage customers 24/7 with instant assistance that guides decisions, and drives sales.
Assist customers in any language, whether they are shopping online or visiting store in person.
Equip in-store staff with expert knowledge to assist customers effectively.
Launch effortlessly with a simple plug-and-play setup - no deep integration required.
Enrich product pages and turn complex specs into clear, relevant insights that simplify choices.
See Gem working with your actual products. We'll build a live demo on your store so you can experience exactly how your customers will shop with Gem.
Book a Demo
Gem transforms your product catalog into conversational shopping guidance that simplifies choices and drives conversions. Without rebuilding your store.
Book a Demo


Shoppers now expect to interact with technology through conversation. Let them interact with your catalog like they would with a trusted expert. Asking, exploring, and deciding with confidence.
01 - Guided Discovery
Guide customers through large catalogs by understanding their needs, asking the right questions, and clarifying choices to recommend the most relevant products. It feels like shopping with a trusted expert and a helpful friend.
Personalized
Intelligent guidance
Problem solving
Intent recognition
Ai search
Faster decisions
02 - Product Enrichment
Deliver intuitive, easy-to-digest product information that simplifies decision-making and speaks directly to the shopper’s needs by enriching product data with manufacturer specs, expert insights, and user reviews.
At-a-Glance Comparisons
Concise Review Summaries
Key Features Highlights

03 - Tailored Final Picks
Gem dynamically determines the most relevant categories for user’s needs, whether that’s Best Overall vs Best Budget vs Best Alternative, or Best for Commuting vs Best for Studio vs Best Value. The framing adapts to what matters most shopper’s situation.

04 - Omnichannel Experience
Bridge the gap between digital and physical shopping. Whether browsing online, using a mobile device in-store, or interacting with a touchscreen terminal, shoppers receive instant, expert-level assistance at every step.
In-store kiosks
Mobile devices
Seamless online-to-offline experience
05 - Effortless Integration
Get started quickly with a simple no-code setup process that requires no engineering lift or deep integration and works with any tech and e-commerce stack.
Technology
Gem sits on top of existing retailer stack. It connects to the product catalog, enriches data, and powers guided conversations across channels.
Gem Layer
Retailer Website
Retailer Infrastructure
Product Enrichment Pipeline
Gem’s AI-driven enrichment transforms messy retailer feeds into structured, context-aware catalogs, ready for search, recommendations, and sales.
Standardizes data and categories
Cleans and completes product info
Extracts key specs automatically
Rewrites descriptions for clarity
Adds semantic tags for AI discovery
Request a Catalogue Audit
How Product Enrichment Works
Every step makes product catalog smarter, cleaner, and ready for AI-native retail.
Gem generates and verifies structured specs from EANs, cross-checking internal and partner data.
Creates specs and descriptions in the required format and language that match PDP schema.
Maps specs to retailers schema or applies defaults to maintian taxonomy consistency.
Identifies new variants (color, tech, SKU) and logs them automatically.
Updates and reviews spec templates under human supervision.
Continuously refines enrichment accuracy through updates.
Help customers find the perfect product faster with tailored and personalized recommendations.
Simplifies choices with guided assistance that speed up decisions and remove uncertainty.
Reduce returns by helping customers make informed and confident decisions about products.
Deliver a unified shopping experience across eCommerce, mobile, and in-store touchpoints.
Engage customers 24/7 with instant assistance that guides decisions, and drives sales.
Assist customers in any language, whether they are shopping online or visiting store in person.
Equip in-store staff with expert knowledge to assist customers effectively.
Launch effortlessly with a simple plug-and-play setup - no deep integration required.
Enrich product pages and turn complex specs into clear, relevant insights that simplify choices.
See Gem working with your actual products. We'll build a live demo on your store so you can experience exactly how your customers will shop with Gem.
Book a Demo
Gem transforms your product catalog into conversational shopping guidance that simplifies choices and drives conversions. Without rebuilding your store.
Book a Demo


Shoppers now expect to interact with technology through conversation. Let them interact with your catalog like they would with a trusted expert. Asking, exploring, and deciding with confidence.
01 - Guided Discovery
Guide customers through large catalogs by understanding their needs, asking the right questions, and clarifying choices to recommend the most relevant products. It feels like shopping with a trusted expert and a helpful friend.
Personalized
Intelligent guidance
Problem solving
Intent recognition
Ai search
Faster decisions
02 - Product Enrichment
Deliver intuitive, easy-to-digest product information that simplifies decision-making and speaks directly to the shopper’s needs by enriching product data with manufacturer specs, expert insights, and user reviews.
At-a-Glance Comparisons
Concise Review Summaries
Key Features Highlights

03 - Tailored Final Picks
Gem dynamically determines the most relevant categories for user’s needs, whether that’s Best Overall vs Best Budget vs Best Alternative, or Best for Commuting vs Best for Studio vs Best Value. The framing adapts to what matters most shopper’s situation.

04 - Omnichannel Experience
Bridge the gap between digital and physical shopping. Whether browsing online, using a mobile device in-store, or interacting with a touchscreen terminal, shoppers receive instant, expert-level assistance at every step.
In-store kiosks
Mobile devices
Seamless online-to-offline experience
05 - Effortless Integration
Get started quickly with a simple no-code setup process that requires no engineering lift or deep integration and works with any tech and e-commerce stack.
Technology
Gem sits on top of existing retailer stack. It connects to the product catalog, enriches data, and powers guided conversations across channels.
Gem Layer
Retailer Website
Retailer Infrastructure
Product Enrichment Pipeline
Gem’s AI-driven enrichment transforms messy retailer feeds into structured, context-aware catalogs, ready for search, recommendations, and sales.
Standardizes data and categories
Cleans and completes product info
Extracts key specs automatically
Rewrites descriptions for clarity
Adds semantic tags for AI discovery
Request a Catalogue Audit
How Product Enrichment Works
Every step makes product catalog smarter, cleaner, and ready for AI-native retail.
Gem generates and verifies structured specs from EANs, cross-checking internal and partner data.
Creates specs and descriptions in the required format and language that match PDP schema.
Maps specs to retailers schema or applies defaults to maintian taxonomy consistency.
Identifies new variants (color, tech, SKU) and logs them automatically.
Updates and reviews spec templates under human supervision.
Continuously refines enrichment accuracy through updates.
Help customers find the perfect product faster with tailored and personalized recommendations.
Simplifies choices with guided assistance that speed up decisions and remove uncertainty.
Reduce returns by helping customers make informed and confident decisions about products.
Deliver a unified shopping experience across eCommerce, mobile, and in-store touchpoints.
Engage customers 24/7 with instant assistance that guides decisions, and drives sales.
Assist customers in any language, whether they are shopping online or visiting store in person.
Equip in-store staff with expert knowledge to assist customers effectively.
Launch effortlessly with a simple plug-and-play setup - no deep integration required.
Enrich product pages and turn complex specs into clear, relevant insights that simplify choices.
See Gem working with your actual products. We'll build a live demo on your store so you can experience exactly how your customers will shop with Gem.
Book a Demo